Memberships Ending FAQs

You will not be billed after the membership expires. If you are paying monthly, billing will stop after April 30th.

In some cases, including if you paid upfront for the year, you will be refunded for the remainder of your contract year. Membership refunds for these cases will be issued after the close of the membership in quarter 3.

Yes, you will have access to the content for 30 days after the membership is closed, with the exception of Group Visit Toolkit Content. You may keep GVT content after the membership closes if you have it downloaded.

Cash Practice will be offering a discount for anyone who maintains their services. We've partnered with Cash Practice to offer you a special discounted rate of 25% off through April 30, 2026, should you wish to maintain your access directly with them. We're happy to facilitate an introduction to the Cash Practice team to get you set up. You can email us at [email protected] or connect with Cash Practice directly at (877) 343-8950 ext 102.

If you download the content before the membership closes, you may use the content going forward.

Yes, you can download or save the content.

We are not currently replacing the content. However, we are in the process of creating a platform that will benefit our providers immensely. If you would like to see what we are working on or would like to provide input, please fill out our survey.

Yes, you can cancel your membership before it is discontinued. Please reach out to [email protected].

Contact us at [email protected] or call us at 1-855-771-5672.

You can contact Cash Practice at (877) 343-8950.